Practical help with everyday security concerns.
Scary messages do not always mean the same thing. A browser notification, a scam webpage, and unwanted software call for different steps. I’ll help work out what you’re seeing and explain the next move.
- Suspicious pop-ups and browser notifications
- Malware and unwanted software checks
- Browser security settings
- Account security and sign-in settings
- Windows and software update problems
- Software cleanup
- Compromised account guidance
- Basic security configuration
Don’t share passwords, payment details, or one-time security codes in a message. If a pop-up asks you to call a number or install remote access software, pause and contact someone you trust using a number you already know.
We’ll discuss your options and likely cost before major work begins.
Local help, at home or remotely.
Serving Tualatin, Tigard, SW Portland, Lake Oswego, Sherwood, and nearby Portland-metro communities. Remote support is available for suitable software and setup problems. Contact Josh to arrange service.
A few common questions
Does a pop-up mean my computer has a virus?
Not necessarily. Websites and browser notifications can display misleading warnings. I’ll help identify whether the issue is a webpage, a notification permission, unwanted software, or something else.
Can you guarantee that an account can be recovered?
No. Recovery depends on the account provider and the verification options available. I can help you work through the provider’s official recovery process.
Can security help be done remotely?
Some checks and update problems can be handled remotely. We’ll first discuss what is happening and whether remote support is appropriate.