I’ll listen first.
You usually know more about the problem than you think.
Hi, I’m Josh. I’ve always been the person people call when technology starts doing something weird.
The important part is figuring out what actually makes sense for the person using the technology.
I enjoy troubleshooting because every problem is a puzzle. Sometimes the solution is replacing hardware. Sometimes it’s changing a setting. Sometimes it’s undoing something Windows decided to do all by itself at 2:00 in the morning.
That’s why Tech-Stuff exists. I wanted to create the kind of tech support I’d want someone I care about to receive.
Patient. Straightforward. Competent. No pressure.
No confusing jargon unless you actually want the technical explanation. And no pretending you need an expensive replacement when a simple repair will solve the problem.
You usually know more about the problem than you think.
You should understand what you’re paying to fix.
Sometimes there is more than one reasonable solution.
Technology is complicated. That’s why people like me have jobs.
Not every repair makes financial sense. I’d rather keep your trust than squeeze another job out of you.
Serving Tualatin, Tigard, SW Portland, Lake Oswego, Sherwood, and nearby Portland-metro communities.
Remote support is also available for many problems.
Get Tech HelpTell me what’s going on. If I can help, I’ll tell you. If I don’t think you need to spend money fixing it, I’ll tell you that too.
Serving Tualatin, Tigard, SW Portland, and surrounding communities.
Remote support available.